Dear Residents,
We've been contacted by a journalist investigating an important safety issue affecting tower block residents across the country, and we want to hear from you about your experiences.
What's This About?
The Housing Ombudsman is preparing to release a report examining the condition and safety of windows in tower blocks. This follows concerning reports of accidents, including tragic incidents where children have been injured or killed due to window-related falls from height.
The upcoming report is expected to highlight cases where residents have raised concerns about window safety with their councils, but these complaints haven't been adequately addressed or resolved.
We Want to Hear From You
Have you experienced any issues with windows in our tower blocks? We're particularly interested in hearing about:
- Window condition concerns: Are there windows that don't close properly, have broken locks, or damaged frames?
- Safety worries: Do you have concerns about window safety, particularly regarding children?
- Previous complaints: Have you reported window problems to us or the council? What was the response?
- Current problems: Are there any ongoing window issues that remain unresolved?
Why This Matters
Your safety is our top priority, and we want to ensure that any window-related concerns in our buildings are properly identified and addressed. This journalist's investigation could help highlight important safety issues and ensure councils take appropriate action.
How to Share Your Experience
Please share your experiences in the comments below. Tell us about any window issues you've encountered, safety concerns you have, or problems you've reported that haven't been resolved.
We'll reach out to you directly based on your comments to discuss your situation further and gather more details if needed.
Confidentiality
We understand this is a sensitive topic. When we contact you following your comment, we'll discuss whether your information should be shared with the journalist, and if so, whether you'd like to remain anonymous. We'll always ask for your permission before sharing any details about your specific situation.
Immediate Safety Concerns
Important: If you have any immediate safety concerns about windows in your home, please contact us right away. Don't wait for this survey - your safety comes first.
Thank you for taking the time to share your experiences. Your input helps us ensure our buildings remain safe homes for everyone.